25% Of Work Should Be Fun

25% Of Work Should Be Fun

One of Dave Longaberger’s principles of management was that “25% of your workday should be fun.” Dave was a visionary businessman who created Longaberger Baskets into a $1 billion dollar enterprise.  While you may not think this is groundbreaking...
You Can Play Hurt

You Can Play Hurt

If you have played sports (or even watched a lot of sports) you have probably heard that “there is a difference between being hurt and being injured.”  The explanation goes like this.  After you have played in a tough, competitive season, everyone is...
Can We Agree?

Can We Agree?

If you want to have a real discussion, you need to start on common ground.  If you don’t start on common ground, it’s like building a house on quicksand.  The entire enterprise will quickly fall in on itself.  The “discussion” will quickly turn...
It’s Hard To Have a Point of View

It’s Hard To Have a Point of View

When you create content on a consistent basis, there are a few ways to provide value.  You need that content to be informative (how to) or entertaining (think Tik Tok) or to have a point of view (opinion).  From my perspective, the best content can sometimes do all...
Quick Content Update

Quick Content Update

A quick update on some content that you might have missed. Delivering Marketing Joy:  The latest episode of Delivering #MarketingJoy is up today.  This time I get to interview Tim Brown.  He talks about the value of niching down your business.  Check it out here. ...
What Are You Doing To Earn Special Treatment?

What Are You Doing To Earn Special Treatment?

Here is something that I find to be both ironic and true.  We all want to be special.  More specifically, we want to be made to feel special as customers.  We want to be appreciated.  And let’s face it, when we are in a jam, we want to be special enough that we...