Who Do You Call For Help In The Cancun Airport?

Cancun airport

This story begins in the Cancun airport.  Amy (my lovely bride) and I, were standing there frustrated, scared, and incredibly worried.  We had just ended a wonderful vacation and were trying to check our bags so we could head home.  But something had gone wrong.  Really wrong.

For those that have not traveled internationally since the pandemic, let me let you in on this little secret.  It’s harder to travel now.  Not impossible.  And to be sure, it makes sense.  But there are just so many more forms, documents, and details you need, that it’s hard to keep track of it all.  Amy and I have done this little dance before, and yet we both missed a very important detail.

We had forgotten to pick up our proof of a negative COVID test.

We had taken the test.  The test had come back negative.  But in the excitement of leaving the resort, we had failed to stop by and pick up that very important document.

No COVID results…no boarding a plane.  It’s that simple.

So there we are, ready to head home, bags in hand, and we are not allowed to go any further.  The airline employee really was sympathetic…but there is nothing he could do.  We could either track down those test results or get another test.  And we had to do one of these really fast if we wanted to make our flight.

It’s in stressful times when the best people show themselves.

Amy and I have been using Christina Aoun Woycitzky as our travel agent for many years.  We recommend her all of the time because she does an amazing job helping us arrange our travel.  She enjoys travel herself, so she has often visited the resorts we want to visit and can give us amazing insights that help us enjoy our stay.  Plus, in all of these years, she just “gets us.”  She knows what we will like and not like and can help guide us.  These are all amazing perks that Christina brings to the table.

But at that moment, in the Cancun airport, sweating and stressed, I did not need a recommendation.  I needed help.

I contacted Christina on a Saturday and told her our predicament (I am dumb).  She dropped what she was doing and got on the phone with the resort.  In a matter of 10 or 15 minutes, she convinced the team at the resort to email me Amy and I’s results.  We got the email, checked in, and made our flight.  That last sentence seems so simple.  But at the moment, it felt like a miracle.

This situation reminded me how important it is to have people in your life (and on your team) that you can count on.  These are the people that you can call on when things are tough, or you are in a jam.  Nearly everyone in your contacts seems like great friends or co-workers when things are going great.

Successful people work to surround themselves with friends and team members that show up when times are tough.

If you are interested in learning more about Christina and her travel company…head here and contact her.  You will not be sorry.  Oh…and if you are traveling to Mexico, make sure you pick up your COVID test results before you head to the airport.  Please.

Make sure you never miss an update!   It’s time to become a VIP.  Sign up here. 

Kirby Hasseman is the CEO of Hasseman Marketing, a full-service marketing agency located in Ohio.  Learn more about Hasseman Marketing here.  And if you want to “level up,” now is a great time to check out Better Business University.

The Goal Funnel

The Goal Funnel

Every journey begins with a dream, a vision of what could be. This is especially true when it comes to setting and achieving goals. However, dreaming is just the first step in a multi-stage process known as the goal funnel.  So, let's dive in and start turning those...

read more
Fight Fear With Fear

Fight Fear With Fear

"Fight Fear with Fear." I was sitting at church this weekend, listening to the message, and this sentence stopped me.  Fight fear with fear. The speaker was talking about the idea that most of us are held back from what we really want in life by one thing...fear.  We...

read more
9 Years of Delivering Marketing Joy

9 Years of Delivering Marketing Joy

I did the math yesterday...and it was a bit of a milestone. Yesterday was the 9th anniversary of Delivering #MarketingJoy!  As you may (or may not) know, Delivering #MarketingJoy is my weekly interview show/podcast where I get the chance to interview experts in the...

read more
Life Is Not Fair.  So What?

Life Is Not Fair. So What?

We were all seated around a kitchen table talking.  The group was filled with men and it was designed to be a place where we could express challenges in a safe place.  We had made it around the table and the last person was sharing what a challenging year it has been...

read more

Let's Connect:

Get Your FREE Copy of The Give First Economy

the give first economy kirby hasseman

Better Business University

better business university

Pin It on Pinterest