by Kirby Hasseman | Aug 17, 2014 | From Blogger
This post is quite specifically not about the Value of a Raving Fan. I think the Value of a Raving fan has been pretty well documented. The Raving Fan is willing to pay a little more. (Simon Synek would say they get your ‘Why”). They are...
by Kirby Hasseman | Aug 16, 2014 | From Blogger
This year I have made the commitment to try and visit some of my customers that are farther away from our home office. I want to have the opportunity to look them in the eye and show my appreciation in person. Not a big deal, but as any sales person or...
by Kirby Hasseman | Aug 14, 2014 | From Blogger
The older I get, the more I understand how much I don’t know. The great news is, I am open to learning more now. But that has not always been the case. A professor in college once told me that “Education is the only thing in life we pay for but don’t...
by Kirby Hasseman | Aug 11, 2014 | From Blogger
My wife and I recently had the opportunity to spend a few days in Chicago. The first day was a full “work” day. We spent the day in a trade show environment doing what we could to learn about trends in our industry and then networking. Great...
by Kirby Hasseman | Aug 8, 2014 | From Blogger
When asked to describe someone in your life, how do you do it? Where do you start? Do you begin with the good or the bad?A good friend of mine named Todd has an ability to see the best in people. It’s a trait I so admire. When you ask about...
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